External Knowledge Base

a public site where customers and potential clients can find details about a company’s products and

a public site where customers and potential clients can find details about a company’s products and services. It can be accessed online and includes [help articles](https://document360.com/blog/help-center-articles/), FAQs, how-to guides, and [user manuals](https://document360.com/blog/creating-a-user-manual/).