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socra Payment Terms

Effective December 26, 2023

Welcome to socra!

Please read the following payment terms carefully. If you have any questions about these terms, don't hesitate to contact us.

1. Introduction

Introduction These Payment Terms govern your use of the Paid Services (each, a "Paid Service" and collectively, the "Paid Services") offered by socra inc. (doing business as socra) ("socra," "we," "us," or "our"), including socra Premium and Pro which are available as part of a recurring paid membership subscription ("Membership") and the purchase of socra Tokens. Your use of the Paid Services and any related transactions are subject to (i) this socra Payment Terms, and (ii) the socra Terms of Service, socra Privacy Policy, socra Community Rules, and all policies incorporated therein (collectively, the "socra User Agreement"). By accepting these Terms, you acknowledge that you have read, understood, and agreed to be bound by all of the terms and conditions contained herein, as well as any other relevant terms and conditions governing your use of our services.

2. Acceptance

By signing up for and/or using any Paid Service, you acknowledge and agree that your use of the Paid Services and any related transactions are subject to these Payment Terms and the socra User Agreement. These Terms shall form a binding agreement between you and socra. If you do not agree to these Terms, you must immediately cease using our Paid Services. socra reserves the right to modify these Terms at any time, without prior notice, and any such modification shall be effective immediately upon posting on the socra website. Your continued use of our Paid Services after such modifications have been made shall constitute your acceptance of the modified Terms.

3. Change to Terms

socra may revise these Payment Terms from time to time. If we make any material changes, we will notify you by email or by posting a notice on our website. You are responsible for reviewing the Payment Terms each time you use the Paid Services, as your continued use of the Paid Services after any changes to the Payment Terms indicates your acceptance of the updated terms.

4. Change to Paid Services

Our Paid Services evolve constantly. We reserve the right to change, suspend, or discontinue any Paid Service, or change or modify the features of any Paid Service, in our sole discretion and at any time without notice to you. socra will not be liable to you or any third-party for any modification, suspension, or discontinuation of any Paid Service.

5. Change to Pricing

Prices for Paid Services, including recurring Membership fees for socra Premium and Pro Memberships, are subject to change from time to time. You are responsible for regularly reviewing the pricing information on our website. Any changes to the pricing will take effect immediately upon being posted on the socra website. If you do not agree to the new pricing, you may cancel your Membership at any time. If you do not cancel your Membership, you will be deemed to have accepted the new price.

6. Eligibility​

In order to sign up for our Paid Services, you must have an account with us and be at least 18 years old. If you are under 18, you must have the permission of a parent or guardian to sign up for a Membership and make payments on the platform. By signing up for our Paid Services, you represent and warrant that you are at least 18 years old or have the permission of a parent or guardian.

7. Membership Terms​

By signing up for a Membership, you agree to pay the stated Membership fee on a recurring basis through Stripe. Your Membership will automatically renew each month or year based on your chosen Membership interval unless you cancel your Membership. As part of your Membership, you will have access to exclusive features and may receive a monthly allocation of socra Tokens based on your chosen Membership tier. These socra Tokens reset every month, and if you do not use them within the month, they will expire and cannot be carried over to the next month. If you choose to cancel your Membership, your Membership will be deactivated at the end of the current billing cycle, and you will not be charged for the next billing cycle. You will still have access to your Membership and any remaining socra Tokens until the end of the billing cycle. Please note that no refunds or prorated refunds will be provided for the unused portion of the current billing cycle upon cancellation.

8. Free and Discounted Membership Trials

From time to time, Socra may provide the opportunity for users to enjoy a free or discounted Membership trial. During this trial period, you can experience the benefits of socra Membership at no cost or with a reduced fee. It's important to note that after the trial period ends, your Membership will automatically convert to a regular Membership and you will be charged the standard rate, unless you choose to cancel before the trial concludes.

9. socra Tokens Purchase Terms

In addition to the Membership, you have the option to purchase socra Tokens. socra Tokens purchased through the Token Purchase option do not expire. All socra Tokens purchases are final, non-transferable, and non-refundable, except as required by applicable law. You are responsible for ensuring the accuracy of the socra Tokens purchase and verifying the quantity before completing the transaction. The purchase of socra Tokens does not require a Membership and can be done independently.

10. socra User Agreement ​

By using our Paid Services, you agree to comply with the socra User Agreement. You must always follow and comply with the socra User Agreement when using the Paid Services.

11. Accepted Forms of Payment​

You can pay for your monthly Membership through Stripe by using a credit or debit card, or by using a third-party payment service that is integrated with Stripe (such as Apple Pay or Google Pay). You may also use other forms of payment that are supported by Stripe, such as ACH bank transfers. We reserve the right to add or remove accepted forms of payment at any time without notice to you.

12. All Transactions are Final

All payments for Paid Services are final and not refundable or exchangeable, except as required by applicable law. If you believe that a charge was made in error or without authorization, please contact your bank directly to initiate a dispute and resolve the issue.

13. Paid Services Are Non-Transferable Between Accounts

Each purchase of a Paid Service applies to a single socra account. You may not transfer any Paid Service or your account to any other person or entity.

14. Restrictions and Obligations

You agree that you will not violate any laws or third-party rights, or use the Paid Services for any illegal, unauthorized, or improper purposes. You also agree not to interfere with or disrupt the Paid Services, servers, or networks connected to the Paid Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Paid Services. You must comply with all applicable laws, rules, and regulations when using the Paid Services.

15. Taxes and Fees

You are responsible for and agree to pay any applicable taxes, duties, tariffs, and fees related to the purchase of Paid Services. If we are required by law to collect and remit any such taxes, we will add them to your invoice and collect them from you.

16. Membership Cancelation

You may cancel your Membership at any time by going to your settings and selecting "Cancel" under “Membership”. We reserve the right to terminate or suspend your Membership at any time, without notice, for any reason or no reason, including if we suspect that you have violated these Payment Terms or the socra User Agreement.

17. Disclaimer

THE PAID SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, UNINTERRUPTED ACCESS, OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE PAID SERVICES, INCLUDING WITHOUT LIMITATION THE SOFTWARE LICENSED TO YOU AND THE RESULTS OBTAINED THROUGH THE PAID SERVICES. SPECIFICALLY, WE DISCLAIM ANY AND ALL WARRANTIES, INCLUDING WITHOUT LIMITATION: 1) ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY, USEFULNESS, OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES AND 2) ANY WARRANTIES OF TITLE, WARRANTY OF NON-INFRINGEMENT, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

18. Limitation of Liability

IN NO EVENT SHALL SOCRA BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES WHATSOEVER, INCLUDING THOSE RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT FORESEEABLE OR WHETHER OR NOT SOCRA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR BASED ON ANY THEORY OF LIABILITY, INCLUDING BREACH OF CONTRACT OR WARRANTY, NEGLIGENCE OR OTHER TORTIOUS ACTION, OR ANY OTHER CLAIM ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR ACCESS TO THE PAID SERVICES.

19. Indemnification

You agree to indemnify, defend, and hold harmless socra and its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, actions, suits or proceedings, as well as any damages, liabilities, settlements, judgments, costs and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Service, including but not limited to your violation of these Terms of Service or any other agreement with socra, your violation of any applicable law or regulation, or your violation of any third-party right, including without limitation any copyright, property, or privacy right. socra reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with socra in asserting any available defenses.

20. Dispute Resolution

Any dispute arising out of or in connection with these terms, including any question regarding their existence, validity, or termination, shall be resolved through arbitration conducted by the American Arbitration Association in accordance with its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The arbitration shall be conducted in the state of Texas, USA, in English, and the award may be enforced in any court of competent jurisdiction. This section outlines the process for resolving any disputes that may arise between you and the company in connection with these terms. The parties agree to resolve any disputes through binding arbitration conducted by the American Arbitration Association in accordance with its Commercial Arbitration Rules. This means that any legal claims or disputes will be resolved by an arbitrator in the state of Texas rather than in court.